Terms of Service

These Terms of Service (“Terms”) govern your use of the Magnet mobile application and related services (the “Service”). Magnet is operated by Nextkey Inc., trading as Magnet (“Magnet”, “we”, “us” or “our”).

By creating an account, using Magnet, purchasing Premium or buying Magnets, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Nothing in these Terms limits rights that cannot lawfully be excluded, including mandatory consumer rights.

1. Eligibility

Magnet is an adult dating service.

• You must be at least 18 years old.
• You must be legally permitted to use the Service and enter into these Terms.
• You must not be prohibited from using the Service under applicable law.
• You must not have been convicted of an offence or be subject to a restriction that would make your use of a dating service unlawful or create a serious safety risk to other users.
• If we previously removed your account, you may not create another account without our written permission.

We may request reasonable information to confirm age, identity or eligibility. We may restrict or remove an account if we reasonably believe the account belongs to a minor or ineligible user.

2. Accounts and Sign-In

You may create an account using Sign in with Apple or Google Sign-In.

You agree to:

• provide accurate, current information;
• use your own identity and account;
• keep access to your Apple or Google account secure;
• promptly update information that becomes inaccurate;
• maintain only one personal Magnet account unless we approve otherwise; and
• notify us at benchappteam@gmail.com if you believe your account has been compromised.

You are responsible for activity performed through your account unless caused by our failure to use reasonable security measures.

You may not sell, transfer, share or lend your account.

3. What Magnet Provides

Magnet is a platform for adults to:

• create a dating profile;
• select an approximate neighbourhood and dating preferences;
• receive a daily prompt to upload a front- and back-camera photo;
• view profiles and recent Memories made available in the feed;
• send likes or Magnet reactions, optionally with a message;
• match when another user accepts an interaction;
• chat with matches;
• report, block, reject or unmatch users; and
• purchase Premium features or consumable Magnets.

Features, eligibility and availability may depend on location, device, app version, subscription status, daily posting activity and other reasonable product rules.

Magnet does not guarantee that you will see a particular person, receive a like, form a match, receive a reply, meet anyone or have a successful date.

4. Daily Moments, Photos and Notifications

Magnet may send users in a broad region a daily notification at a selected or random time. A short posting window may apply.

• Notification delivery is best-efforts and may be delayed or prevented by Apple, Firebase, internet connectivity, device settings or operating-system behaviour.
• The app may limit, blur or change feed access when you have not posted for the current daily period.
• Photos and Memories may be processed, resized or reformatted for storage and display.
• We do not promise that a daily window, upload or feed will always be available or error-free.
• You remain responsible for the content and surroundings visible in every image you upload.

Do not capture or upload a person who has not agreed to appear, private information visible in the background, or content that violates these Terms.

5. Profile and Content Standards

You are responsible for your profile, photos, prompts, messages and all other content you submit (“User Content”).

Your User Content must be accurate in material respects and must not:

• depict or involve anyone under 18;
• impersonate another person or misrepresent your identity, age or intentions;
• contain pornography, sexually explicit content or non-consensual intimate imagery;
• exploit, sexualise, groom or endanger any person;
• threaten, harass, stalk, bully or encourage violence;
• promote hatred or discrimination based on protected characteristics;
• disclose another person’s private information without permission;
• facilitate prostitution, trafficking, illegal sexual services or exploitation;
• promote scams, fraud, phishing, deceptive investment activity or requests for money;
• advertise or solicit commercial services, followers or unrelated products;
• infringe copyright, trademark, privacy, publicity or other rights;
• contain malware, automated links or harmful code;
• promote illegal drugs, weapons or unlawful activity; or
• otherwise violate law or create a serious risk to users or the Service.

Profile photos must show you clearly enough to avoid misleading other users. Group photographs may not be used in a way that creates confusion about who owns the account.

6. Licence for User Content

You retain ownership of User Content that you create.

You grant Nextkey Inc. a worldwide, non-exclusive, royalty-free and transferable-to-service-providers licence to host, store, reproduce, cache, format, transmit, display and moderate User Content solely as reasonably necessary to operate, secure, improve and enforce the Service.

This licence allows us to:

• display your profile and content to eligible users;
• create thumbnails or technically adapted versions;
• preserve the context of a like, Magnet reaction, report or conversation;
• use automated or human review tools for trust and safety; and
• make backups and comply with legal obligations.

The licence ends when the content is deleted from active systems, except where continued retention is reasonably necessary for backups, reports, blocks, user safety, disputes, legal compliance or claims. Content already received or saved outside Magnet by another user cannot be recalled.

You confirm that you have all rights and permissions needed to submit User Content and grant this licence.

7. Likes, Magnets, Matches and Messaging

A like or Magnet reaction may be linked to a specific profile photo, Memory or prompt and may include a message.

• A match is created when the receiving user accepts an interaction or when interest is mutual through likes or Magnet reactions, as supported by the app.
• Either user may unmatch, report or block the other.
• Magnet may retain a limited snapshot of the liked content so the interaction remains understandable if a profile later changes.
• Messages are intended only for lawful, respectful communication.
• You must not use messages for spam, harassment, financial solicitation, commercial promotion or illegal activity.
• We may restrict messaging or other features to protect users, enforce limits or investigate abuse.

You have no right to continued access to another user’s profile, content or conversation. Another user may reject, block, unmatch, delete their account or stop responding at any time.

8. Dating Safety

Magnet does not conduct comprehensive criminal background checks and does not guarantee a user’s identity, intentions, statements, safety or compatibility.

Use judgment when interacting with anyone you meet through Magnet.

• Do not send money or financial information.
• Keep early conversations in the app where possible.
• Meet in a public place and tell someone you trust.
• Arrange your own transport.
• Do not share your home address or other sensitive information too early.
• Stop communicating and use report or block tools if something feels unsafe.
• Contact local emergency services if you or another person is in immediate danger.

Magnet is not a party to interactions, meetings, relationships or disputes between users. We cannot control conduct that takes place outside the Service.

9. Reporting, Blocking and Enforcement

You can report a user from the feed, profile, likes, matches or chat where the option is available.

Reporting also blocks the reported user. The two accounts should no longer be able to find, like or message one another through normal Service flows.

We may investigate reports and take action including:

• warning a user;
• removing content;
• restricting visibility or features;
• ending a match or conversation;
• suspending or permanently terminating an account;
• preserving relevant records;
• reporting conduct to law enforcement or a safety authority; or
• taking no action where a report is unsubstantiated.

We may act without advance notice where reasonably necessary for safety, fraud prevention, legal compliance or protection of the Service. We are not required to disclose confidential moderation methods, another user’s information or the full outcome of an investigation.

Misusing reporting tools or knowingly making false reports may itself violate these Terms.

10. Premium Subscriptions

Magnet may offer auto-renewing Premium subscriptions for periods including one week, one month, three months and six months.

The price, billing period and included features are displayed before purchase. Premium features may include benefits such as viewing likes without blur, revisiting profiles, accessing older posts or profile Memories, additional filters, increased visibility and different like limits.

For purchases through Apple:

• payment is charged to your Apple Account when you confirm;
• the subscription renews automatically unless cancelled through Apple before the end of the current period;
• Apple may charge the renewal within the period stated in its App Store terms;
• you can manage or cancel the subscription in your Apple Account subscription settings;
• deleting Magnet does not cancel the subscription;
• deleting your Magnet account does not automatically cancel the subscription;
• you can use Restore Purchases where available; and
• refunds and billing disputes are handled by Apple, subject to applicable law.

Any free trial or introductory offer applies only when clearly shown in the Apple purchase interface.

We may change prices or included features for future subscription periods in accordance with Apple’s rules and applicable law. Changes will not retrospectively alter a completed billing period.

11. Consumable Magnets

Magnet may sell consumable packs, including packs of 3, 12 or 50 Magnets.

• A Magnet is consumed when you use it to send a Magnet reaction.
• Magnets are personal, non-transferable and have no cash value.
• Purchased Magnets do not expire while your Magnet account remains open, but they are consumed when used.
• Promotional or complimentary Magnets may be subject to separate limits disclosed when granted.
• Unused Magnets cannot be transferred to another account.
• Deleting your account may permanently remove an unused balance.
• Apple handles payment and refund requests under its policies and applicable law.

We may correct a balance affected by fraud, duplicate credit, refund, chargeback or technical error.

12. Free Features and Usage Limits

Magnet may place reasonable limits on free likes, feed history, filters, older content, profile Memories or other features. Limits may reset by daily batch or another period described in the app.

Premium may remove or change certain limits. We may adjust free limits to protect Service reliability, prevent abuse or test product design, provided we do not misrepresent a paid purchase.

13. Prohibited Technical Conduct

You must not:

• scrape, crawl, index, copy or collect profiles or content through automated means;
• use bots, scripts or unauthorised software with Magnet;
• reverse-engineer or attempt to extract source code except where law expressly permits;
• bypass paywalls, subscriptions, purchase validation, feed rules or usage limits;
• probe or exploit security vulnerabilities;
• interfere with Firebase, notifications, storage, APIs or other infrastructure;
• access another user’s account or non-public data;
• create accounts at scale or manipulate engagement; or
• use Magnet data to build facial recognition, surveillance, identity or advertising profiles.

Security concerns should be reported privately to benchappteam@gmail.com.

14. Privacy

Our Privacy Policy explains what personal information we collect, why we use it, who processes it and the rights available to you.

By using the Service, you acknowledge that profile content is intended to be displayed to other eligible users. Do not add information you do not want other users to see.

15. Intellectual Property

Magnet, including its software, design, branding, logos, graphics, text and original content, is owned by Nextkey Inc. or licensed to us.

We grant you a limited, personal, non-exclusive, non-transferable and revocable right to use the Service for its intended purpose in accordance with these Terms.

Except where law expressly permits, you may not copy, sell, license, modify, distribute, publicly display, create derivative works from or commercially exploit Magnet.

If you send suggestions or feedback, you grant us permission to use them without restriction or payment, provided we do not identify you publicly without permission.

16. Third-Party Services

Magnet relies on services including Apple, Google Sign-In, Firebase, Google Cloud, Superwall, and advertising-attribution providers such as Meta and TikTok where enabled.

Those services may have their own terms and privacy policies. We are not responsible for an independent provider’s content, outages, account decisions or payment processing, although this does not limit obligations that the law places on us.

External links are provided for convenience and do not mean we endorse every statement or service on the linked site.

17. Suspension, Termination and Account Deletion

You may stop using Magnet at any time and may delete your account from the profile menu.

We may restrict, suspend or terminate access where we reasonably believe:

• you breached these Terms;
• you are under 18 or misrepresented your identity;
• your conduct threatens another user or the Service;
• your account is connected to fraud, spam, scams or illegal activity;
• payment was reversed, disputed or refunded;
• action is required by law or a service provider; or
• continued access creates an unacceptable legal, safety or operational risk.

Deleting an account is intended to remove profile and account information from active systems, subject to the retention described in the Privacy Policy. It does not automatically cancel an Apple subscription or create a right to a refund.

Provisions that by their nature should continue after termination—including intellectual property, payment obligations, disclaimers, liability limits and dispute terms—will survive.

18. Service Availability and Changes

We may update, maintain, test, replace, suspend or discontinue parts of Magnet.

We use reasonable care in providing the Service but do not promise that it will:

• always be uninterrupted or error-free;
• be compatible with every device or operating-system version;
• deliver every notification;
• preserve every draft, upload or message;
• show every eligible profile;
• generate any minimum number of likes or matches; or
• remain available in every location.

Where required, we will give reasonable notice of material changes to paid features.

19. Disclaimers

To the extent permitted by law, Magnet is provided on an “as available” basis.

We do not warrant:

• the accuracy of user profiles or statements;
• the identity, background, conduct or intentions of any user;
• compatibility between users;
• that a match, conversation or meeting will be safe or successful;
• that content will always remain available; or
• that another user will keep information confidential.

Nothing in this section excludes obligations or warranties that cannot lawfully be excluded.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Subject to mandatory law:

• we are not responsible for another user’s acts or omissions;
• we are not responsible for an interaction or event outside the Service;
• we are not liable for losses that were not reasonably foreseeable when you accepted these Terms;
• we are not liable for business losses arising from personal consumer use; and
• where permitted, our total liability relating to a paid feature will not exceed the amount you paid to Magnet during the twelve months before the event giving rise to the claim.

These limitations do not affect statutory consumer remedies.

21. Your Responsibility for Claims

To the extent permitted by law, you are responsible for losses and reasonable costs caused by your unlawful User Content, misuse of the Service or material breach of these Terms.

This section does not require a consumer to compensate us for a claim caused by our own negligence or breach, and it does not limit rights that cannot lawfully be waived.

22. Apple-Specific Terms

If you download Magnet through Apple’s App Store:

• these Terms are between you and Nextkey Inc., not Apple;
• Apple is not responsible for operating, maintaining or supporting Magnet;
• Apple is not responsible for claims concerning the Service, except where applicable law says otherwise;
• you must comply with the App Store terms and any applicable third-party terms;
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions; and
• your use is also subject to Apple’s Licensed Application End User License Agreement and applicable Apple Media Services terms.

Nextkey Inc. is responsible for support relating to Magnet. Billing and refunds for App Store transactions are administered by Apple.

23. Changes to These Terms

We may update these Terms to reflect changes to Magnet, our providers, safety requirements or the law.

We will update the “Last updated” date and, where required, provide reasonable notice before a material change takes effect. Continued use after the effective date means you accept the updated Terms, except where the law requires a different form of consent.

24. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

If you are a consumer, you retain any mandatory protections provided by the law of your country or state of residence and any right to bring proceedings in a court available under that law.

Before filing a formal claim, please contact benchappteam@gmail.com and provide a short description of the issue so we can try to resolve it informally.

25. Contact

Questions, complaints and support requests can be sent to:

Nextkey Inc., trading as Magnet

Email: benchappteam@gmail.com

Address: 228 Park Avenue South, New York, NY 10003, United States